Apprentice GP Administrator (Level 3/Advanced) - KT&A3015

Employer Description

Kingsnorth Medical Practice (KMP) is a GP Surgery rated as outstanding by the Care Quality Commission and recently featured in the Top 100 GP Surgeries in the UK.  KMP deliver a wide range of general medical services to the population of Kingsnorth in Ashford, as well as additional services such as Paediatric ENT, Gynaecology, Ultrasound, Vasectomies, Physiotherapy, Musculoskeletal and Cardiology.

Travel Information:

Free parking is available on site

Stagecoach bus route 2A stops outside the Practice in Kingsnorth.

The Stagecoach bus route 2A travels between Ashford and Tenterden.

Other bus routes in South Ashford:

• Route 11

Travels between William Harvey Hospital, New Romney, and Lydd. It stops in Kingsnorth, Asda, and the Town Centre.

• Route 518

Travels between Norton Knatchbull School and Tenterden. It stops in Kingsnorth Road, Bridewell, Singleton, County Square, and St. Theresa's Church.

• Route 113

Travels between Town Centre and Bensted. It stops in Knight's Park, St. Stephens Walk, Bridewell, and Asda.

You can buy tickets for Stagecoach buses online or on the Stagecoach mobile app. There are also DayRider, 7-day MegaRider, and 28-day MegaRider tickets available

Visit the employer's website.

Description of Vacancy

Main duties of the job

Responsible for carrying out a wide range of duties. Working in partnership with the whole Primary Care Network ensuring excellent communication, exercising initiative within broad procedural guidelines.

Integral with the development and implementation of KMP policies and guidance as part of their duties and responsibilities

Tasks must be carried out promptly and in an efficient manner.

All staff members are responsible for co-operating . New documents will be disseminated electronically by the Practice Manager or her deputy to ensure all clinical and administrative personnel are aware of and understand the implication of any document.

• Tasks to be completed in a timely and efficient manner.
• Work closely with all staff within the Practice, ensuring communication is clear and provided to the most appropriate staff.
• Use clinical systems within the Practice policies (EMIS Web and Docman 10X)
• Be a buddy for the Pharmacy Technician by completing pre-counselling and appointment bookings for coils and implants
• Assist team in recalling patients for Asthma reviews in line with practice policy and Qof Requirements.
• Work alongside GP Assistant to ensure smooth running of our Paediatric ENT, MSK and ultrasound clinics
• Generate Q Risk / Heart age scores and liaise with patients their results in form of letters following a practice protocol.
• Support GP Assistant in reviewing obesity register - offering and completing weight management referrals.
• Other general administrative duties, including workflow optimisation and prescriptions.

All staff members are expected to work in accordance with the NHS Code of Confidentiality.

Wage

£7.55 per hour

£226.50 per week

Hours

30 hours per week (inclusive of 6 hours study)

Mon: 8am - 1pm

Wed:  8.30am – 5pm (30 minutes unpaid lunch)

Thur:  8.30am – 5.30pm (30 minutes unpaid lunch)

Fri: 8.30am – 5.30pm (30 minutes unpaid lunch)

Skills Required

• Good standard of literacy and numeracy
• Customer Service Experience
• Excellent Communication skills
• Microsoft Office Experience

Personal Qualities

• Punctuality
• Sense of Humour
• Patience
• Flexibility
• Team worker
• Ability to use own initiative
• Smart appearance

Qualifications Required

GCSE Grade 9 - 4 (or A - C) in English and Maths as a minimum. Or equivalent qualifications in these subjects.

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard - Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently and as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, together with virtual training sessions and action plans, to determine competency and meet with Awarding Body standards.

Our programme offers a blended curriculum combining engaging online courses with adapted 1:1 support from a dedicated tutor. This tutor collaborates with both apprentices and employers to create a tailored programme designed to support your progression. You'll benefit from at least 6 hours of weekly training or study time during your working hours.

Additional Detail

As of 1st April 2025, the NMW for Apprentices is £7.55 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them directly. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are leading training organisation with over 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.